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This Year’s Best Holiday Gifts for Customer Service Reps

December 07, 2022

5 minute read

Customer service representatives (CSRs) spend their days answering people's questions and assisting them with a variety of issues. The holiday season offers a great opportunity to give back to CSR rock stars who take care of others year-round. Show CSRs some appreciation with these thoughtful gift ideas.

Rest and Relaxation Gifts to Help CSRs Unwind

When you spend all day talking on the phone or through chat and social media, anything that allows you to unwind makes a great gift. Consider these ideas to help CSRs recharge:

  • Subscription to meditation apps like Headspace or Calm for peace of mind

  • Scented candles with relaxing fragrances like lavender or eucalyptus

  • Spa package certificates to treat themselves

  • Weighted blankets for ultimate relaxation

  • Neck massagers (Bonus points if it's heated and rechargeable by USB.)

  • Cozy socks or slippers to wear on WFH days (or in the office—we won't judge)

  • Self-warming eye masks (Yes, that's a thing. Buy it here.)

  • Collection of hot teas (caffeine optional, but highly recommended)

  • Bathtub caddy (This one is customized to hold a glass of wine, phone, candle, and book.)

Best Gifts for Your CSR's Desk

Consider a Christmas gift CSRs can use in the office, such as:

  • Blue light blocking glasses to protect their peepers

  • Mug warmer (Or get really fancy with this smart mug that allows users to set their optimal drink temperature.)

  • Themed desk calendar (Inspirational quotes, dad jokes, cute dog pictures—there's a desk calendar for everyone.)

  • Desktop essential aroma diffuser to create some zen in the workplace

  • Sound-canceling headphones for when they need to get in the zone

  • Favorite snacks for their desk drawer

  • USB desktop vacuum cleaner to hide said snack evidence

  • Small potted plant or succulent to brighten their desk

  • Stress ball or fidget toy to use while on tasking phone calls

Techy Gifts for CSRs

Get the perfect gift for the tech-loving CSR with one of these ideas:

  • Wireless phone charger so they don't have to go use their car charger over lunch

  • Amazon smart plug that enables Alexa smart assistant ("Alexa, turn on my coffee maker, space heater, fan"—the possibilities are endless.)

  • Video conference mute button that lights up when they're muted

  • UV sanitizer/charger to kill germs on phones and other desktop accessories (earbuds, pens, keys, etc.)

  • Digital photo frame to display endless pictures of their cat

  • Rechargeable portable hand warmer for those days when the office is downright frigid

  • Digital countdown timer for CSRs who love to Pomodoro

  • Portable laptop monitor for multitaskers

  • Screen mirroring device to better assist customers

Unusual Gifts to Give CSRs

For the CSR who has gadgets and gizmos aplenty, consider one of these gifts (because no one needs another "CSRs rock" T-shirt):

Gift Cards to Give Them What They Really Want

Last but not least, don't be afraid to give a gift card. Some people worry they aren't personal enough, but the truth is the best gift is letting someone buy what they want. If you're unsure of your recipient's preferences, purchase a Visa gift card they can spend however they wish. But if you know your recipient loves a specific cafe or restaurant, get them a gift card to one of those places. DoorDash and GrubHub gift cards also make good presents for the CSR who often orders takeout to the office.

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