In a quest to further simplify the lives of contractors and exceed their customer's expectations, we're happy to share the recent changes we've made to the Schedule Engine platform.
Schedule Engine clients will benefit from several key system updates to help keep appointments flowing, customers happy and business running smoothly:
ServiceTitan V2 Integration: We've updated our ServiceTitan integration to support their new and improved V2 API. Schedule Engine clients leveraging our ServiceTitan integration will receive instructions on how to migrate to the new integration in the coming weeks.
System Monitoring Improvements: We've implemented increased monitoring of our internal systems to ensure high-quality delivery of Schedule Engine products and services.
Live Service Optimizations: For clients using our Live Voice and Live Chat services, we've optimized our agents' workflow experience to help better serve homeowners and provide clients with an improved summary of every interaction.
At Schedule Engine, we are constantly striving to deliver enhanced solutions for our clients. If you have any feedback on how we can better enhance our products and services to suit your experience, please share them with us.